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Refund Policy

Right of withdrawal and refund conditions

ARTICLE 1: Scope

These contractual Terms apply, without restriction or reservation, between Imperivm Systems FZC LLC (hereinafter the "Company") and any individual or legal person (hereinafter the "Member") for any purchase of Product Package and services provided through the "www.imperivm-systems.com" website (hereinafter also referred to as the "Website").

ARTICLE 2: Type of Product and Services Provided

The Packages offered on the Website consist of products and services accessible immediately via the Back Office.

All products and services are provided in the form of digital content, access to software or training and live support. In no case will they be provided on a material support.

ARTICLE 3: Renunciation of the withdrawal period and any request for reimbursement

As the type of products and services being provided immediately and in no circumstances through material support, the Member acknowledges being aware of this specificity and agrees to waive its right of withdrawal and any request for reimbursement.

ARTICLE 4: Territorial Legislation

In the event that some countries do not allow the exclusion or limitation of the right of withdrawal or the conditions for reimbursement, the contractual conditions set out above may not apply to certain Members. If applicable, the terms of reimbursement or the right of withdrawal will be limited to legal obligations only.

ARTICLE 5: Procedure

The Member who considers that he is entitled to withdraw and request a refund must send a written and motivated request by e-mail to the following address: legal@imperivm-systems.com

The Legal Department will analyze the request and provide a response within a maximum of 5 working days.